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Industry recognized & government approved Business Communication Skills certification

Internshala Trainings certificate

100,000+ companies use Internshala for hiring every year. So a certificate from Internshala is recognized everywhere.

NSDC & Skill India certificate

Also, receive a certificate from NSDC (National Skill Development Corporation) and Skill India

Why Learn Business Communication Skills?

Get that dream job

Be it writing a resume or a cover letter, or appearing for an interview; your communication skills will play a major role.

Excel in your field

Effectively communicate your ideas, gain trust, and make a great impression on your boss and colleagues.

Become a leader

All great leaders are great communicators too. So, learning the art of business communication will only aid your rise to the top.

What placement assistance will you receive?

Free Placement Prep Training

Learn how to build your resume, make great applications, and ace your interviews.

Curated internships & jobs

Get internships and fresher jobs as per your preference in your inbox.

Get highlighted on Internshala

Top performers will be highlighted in their internship & job applications on Internshala.

How will the AI tools taught in the course help you get ahead in your career? NEW

ChatGPT

Write professional emails, resumes, and cover letters with ease. Use AI feedback to refine tone, avoid common errors or red flags, and communicate with clarity and confidence.

How will your training work?

Learn concepts

Go through training videos to learn concepts

Test yourself

Test your knowledge through quizzes & module tests at regular intervals

Hands-on practice

Get hands on practice through projects

1:1 doubt solving

Get your doubts solved by experts through Q&A forum within 24 hours

Take final exam

Complete your training by taking the final exam

Get certified

Get certified in Business Communication Skills upon successful completion of training

Business Communication Skills Training Syllabus

60+ video tutorials

3 assignments

1 project

1 AI tool covered

After completing the training, you can also download videos for future reference

Business Communication Foundations

5 Topics
Get Started with the Training
The Strategic Power of Communication
The Flow of Communication
Exploring Communication Channels
Key Business Communication Competencies
Mastering Effective Communication
Principles of Written Communication
Understanding Verbal Communication Roles & Modes
Verbal Communication Techniques
Speaking Skills
Visual Communication Techniques
Questioning with Purpose
Non-Verbal Intelligence
Active Listening Skills
Empathy
Applying Core Communication Skills
Making a Lasting First Impression
Resume Essentials
Crafting Impactful Cover Letters
Group Discussion
Mastering Interview Experiences
Writing Professional Emails
The Communication Cycle
Presentation Skills – Part 1
Presentation Skills – Part 2
Communication Roadblocks
Smart Chat & Collaboration Tools
Virtual Meeting Practices
Managing Remote Communication Challenges
Introduction to Generative AI Tools
Using Inclusive Language
Cross-Cultural Communication
Feedback & Conflict
Communicating in High Stakes Situation
Practical Based Learning
LinkedIn Profile Writing

Business Communication Course Project

Building Communication Excellence

As a business consultant, you'll drive a complete communication transformation at GreenLeaf. From emails to client calls to team collaboration, you will elevate professionalism, sharpen clarity, and boost confidence across every touchpoint. This project challenges you to redesign how teams write, speak, and connect, strengthening client trust, fostering seamless teamwork, and unlocking new levels of efficiency.

Your Teachers

Kudrat Sharma

Subject Matter Expert

Kudrat Sharma is a Learning & Development leader and Subject Matter Expert in Business Communication with 14+ years of experience in career services and corporate training. She has led impactful communication and engagement programs for 10,000+ learners. With prior roles at Reliance Jio Institute and BML Munjal University, she brings deep expertise in strategy, career development, and corporate collaboration.

Namami Rastogi

Instructional Designer

A creative Instructional Designer in the ed-tech space, Namami specializes in building structured and outcome-driven courses for students and early-career professionals. Her work blends instructional design principles with practical insights to create impactful learning experiences. She is committed to equipping learners with the skills and confidence needed to thrive in today's evolving professional landscape.

Why learn with Internshala Trainings?

Benefits
Government certified by NSDC
Free placement assistance
3x visibility in recruiter searches
Direct interview invites
Industry-ready curriculum & projects
Real time doubt resolution
Multi language support
Trusted by 4 Million+ learners
Internshala Trainings
Other platforms
Youtube

Business Communication Skills Training FAQs

  • Training Specific
  • Training Prerequisites
  • Time & Mode of Delivery
  • Placement Assistance
  • Payment
  • Certificate
  • Need Further Assistance?
Business communication is the process of sharing relevant information within an organization as well as with people from outside the business. Any business-related communication or task shared between people is termed business communication. The main objective is to improve a company's efficiency and effectiveness by reducing errors and improving overall productivity.
Here are some of the skills you will develop after the completion of this course:
  1. Understand the importance of accurate communication
  2. Improved verbal and written communication skills
  3. Master the power of body language
  4. Become an active listener
  5. Develop empathy in the workplace
This 6-week certified business communication course offered on Internshala Trainings is important for both beginners as well as professionals because it will help you master all the interpersonal skills required in a workplace with valuable video tutorials and quizzes. Upon the completion of this course, you will be able to deliver information precisely and solve real-world problems in any organization quickly and effectively.
Effective business communication can help boost your career in the following ways:
  1. It will boost your employee's morale when relevant information is shared within a team. This will help to avoid any miscommunication in the future.
  2. It increases customer satisfaction as customers will be able to trust the business when they are provided with an effective solution immediately without any conflicting answers between different departments. This can result in an increase in sales within an organization.
  3. Effective communication helps improve an organization's productivity in the long run. When everyone is clear on their responsibilities and tasks, they can just focus on completing their work for the day which improves profitability in a business.
Internshala's Job oriented courses are designed to help students upskill themselves, and become job-ready. The industry-specific curriculum and personalized mentorship will equip learners with the necessary skills, knowledge, and confidence for a successful professional journey.

The courses aim to take a student from beginner to professional within 2-7 months. To sign up for Internshala's Placement Courses with AI, you can be a pre-final, final-year, or recent graduate. Anyone seeking a career change or course that comes with a placement can also enroll in the course of their choice.

Upon completion of the course, students receive a job/internship placement. The learner will also earn a government as well as industry-recognized certificate from the National Skill Development Corporation & Skill India and Internshala Trainings.

Internshala offers 11 Placement Courses with AI:
  1. Banking Sales Placement Course with AI
  2. Data Science Placement Course with AI
  3. Digital Marketing Placement Course with AI
  4. Electric Vehicle Placement Course with AI
  5. Financial Modelling Placement Course with AI
  6. Full Stack Development Placement Course with AI
  7. Human Resource Management Placement Course with AI
  8. Product Management Placement Course with AI
  9. Software Testing Placement Course with AI
  10. Supply Chain Logistics Placement Course with AI
  11. UI UX Design Placement Course with AI
All the software/tools that you need for the training would be shared with you during the training as and when you need it.
You can watch the videos and take quizzes & tests on any device including mobile. However, for assignments and practice, use of desktop or laptop is required.
You don't need a laptop to complete this training but for assignments and practice, you would need a computer with a minimum 1 GB ram and Windows 8 or later (64 bit).
There are no prerequisites for this training as it is of beginner level. Everything that you need to know about Business Communication Skills would be taught to you from scratch.
You can choose your preferred batch date while signing up for the training program and start accordingly.
As this is a purely online training program, you can choose to learn at any time of the day and for as much time as you want. We will recommend a pace to be followed throughout the program, but the actual timings and learning hours are in your hands.
From your batch start date, you will have access to training's content (videos, quizzes, tests, assignments, projects etc.) in the platform for 6 weeks within which you should be able to complete your training.
As this is a purely online training program, you can choose to spend as much time as you want per day and the more time you spend, sooner you would be able to complete the training. However, on an average, spending 1-2 hours per day should be sufficient for you to complete the training in 6 weeks. Some students also choose to devote more time on the weekends in case they are not able to give time on the weekdays.
Dont worry! If for some reason, you are unable to complete the course in 6 weeks, you will have the option to get a 2-week extension for Rs.999.
Having 6 weeks access ensures you have a deadline to work with and are able to complete the training. It also helps you beat procrastination and maintain continuity in your studies which is why Internshala Trainings students have some of the best training completion rates in the industry.
If you have completed the training, you would be able to download the training content and have lifetime access to it for future reference.
Yes, you would be able to download the training content and have lifetime access to it for future reference.
  • You will receive free access to Placement Preparation Training on the platform which covers resume writing, cover letter writing, how to search and apply for internships and jobs on Internshala, and interview preparation.
  • Access to curated internships & jobs related to the training - after completing the training, you would receive a list of handpicked internships or jobs every week that you can apply to as per your preference.
  • If you are a top performer, a badge of achievement will be added to your Internshala resume and shown to the employers when you apply to internships or jobs on Internshala.
When you score >= 90% in the final test, you will be a top performer and you will get highlighted in your internship and job applications.
More than 3 lac companies use Internshala to hire interns and employees and hence they will recognise a certificate from Internshala when they see one on your resume. However, please note that more than the certificate, companies hire candidates based on their skills and their performance in the interview so we hope you do a good job of learning the skill in the training and preparing for the interview using our placement assistance feature.
You could try making the payment from a different card or account (of a friend or family). Otherwise, you can follow the instructions on how to make an offline payment here
Just let us know your registered email id along with the screenshot of the payment receipt or transaction history. You can submit your request using the "Need further assistance?" section. Once verified, the additional amount you paid will be refunded.
The amount deducted will come back to your account within 7-10 working days. This is the normal duration your bank will take to credit the amount back into your account.
At times, there may be a slight delay in your payment reflecting on your Internshala Trainings dashboard. However, if your payment is not reflecting even after 30 minutes, please let us know your registered email id along with the screenshot of the payment receipt or transaction history. You can submit your request using the "Need further assistance?" section. Once verified, we will update your payment status from the backend.
No, you will be only getting a soft copy of the certificate which you can download and print out if required.
To be eligible for NSDC & Skill India certificate, you need to fill in the required additional information including your salutation, date of birth and father's name within 3 days of enrollment. This form will open when you log in to your account. You will also need to complete your final test by the original course end date and score a minimum of 33% in the test. Please also note that the partnership came to effect on 8th May so only trainings purchased on or after 8th May '23 are eligible for the certificate.
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