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Course Highlights

Learn online

At your own schedule

Mobile friendly

No laptop? No problem

Placement assistance

To build your career

Certificate of Training

From Internshala Trainings

4 assignments

For hands-on practice

Doubt clearing

Through Q&A forum

Beginner friendly

No prior knowledge required

6 weeks duration

1 hr/day (flexible schedule)

Downloadable content

With lifetime access

Why learn Business Communication Skills?

Get that dream job

Be it writing a resume or a cover letter, or appearing for an interview; your communication skills will play a major role.

Excel in your field

Effectively communicate your ideas, gain trust, and make a great impression on your boss and colleagues.

Become a leader

All great leaders are great communicators too. So, learning the art of business communication will only aid your rise to the top.

Industry Recognized Business Communication Certification

Industry Recognized Business Communication Certification

100,000+ companies use Internshala for hiring every year. So a certificate from Internshala is recognized everywhere.

What placement assistance will you receive?

Free Placement Prep Training

Learn how to build your resume, make great applications, and ace your interviews.

Curated internships & jobs

Get internships and fresher jobs as per your preference in your inbox.

Get highlighted on Internshala

Top performers will be highlighted in their internship & job applications on Internshala.

How will your training work?

Learn concepts

Go through training videos to learn concepts

Test yourself

Test your knowledge through quizzes & module tests at regular intervals

Hands-on practice

Get hands on practice through projects

1:1 doubt solving

Get your doubts solved by experts through Q&A forum within 24 hours

Take final exam

Complete your training by taking the final exam

Get certified

Get certified in Business Communication Skills upon successful completion of training

Business Communication Training Syllabus

43 video tutorials

4 assignments

After completing the training, you can also download videos for future reference

Introduction to Business Communication

4 Topics
Role and Importance of Communication
The Communication Process
Modes of Communication
Business Communication Skills
Effective Communication Techniques
Principles of Written Communication
Introduction to Verbal Communication
Verbal Communication Techniques
Fluency, Enunciation, Pronunciation
The Art of Questioning
The Power of Body Language
Using Body Language Effectively
The Listening Dilemma
Active Listening
Empathy
Communicating Powerfully
Resume Writing
Effective Cover Letters
Group Discussions
Interview Essentials
Training Project
Writing Effective Emails
The Communication Cycle
Presentation Skills - Part 1
Presentation Skills - Part 2
Communication Roadblocks

Business Communication Course Assignments

An interview letter

Draft an email requesting for an interview date

Rejection letter

Draft an email to let a candidate know that they have been rejected

Cover letter

Critique a given cover letter and draft your own version

Interview preparation

Identify the underlying questions in an interview and prepare for it

Your teacher

Tripta Singh

Educator and Entrepreneur. Ex-McKinsey

University of Warwick (2007), London School of Economics (2010), 9 years of experience in teaching, developing and designing immersive learning experiences.

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Business Communication Training FAQs

Business communication is the process of sharing relevant information within an organization as well as with people from outside the business. Any business-related communication or task shared between people is termed business communication. The main objective is to improve a company’s efficiency and effectiveness by reducing errors and improving overall productivity.
Here are some of the skills you will develop after the completion of this course:
  1. Understand the importance of accurate communication
  2. Improved verbal and written communication skills
  3. Master the power of body language
  4. Become an active listener
  5. Develop empathy in the workplace
This 4-week certified business communication course offered on Internshala Trainings is important for both beginners as well as professionals because it will help you master all the interpersonal skills required in a workplace with valuable video tutorials and quizzes. Upon the completion of this course, you will be able to deliver information precisely and solve real-world problems in any organization quickly and effectively.
Effective business communication can help boost your career in the following ways:
  1. It will boost your employee's morale when relevant information is shared within a team. This will help to avoid any miscommunication in the future.
  2. It increases customer satisfaction as customers will be able to trust the business when they are provided with an effective solution immediately without any conflicting answers between different departments. This can result in an increase in sales within an organization.
  3. Effective communication helps improve an organization’s productivity in the long run. When everyone is clear on their responsibilities and tasks, they can just focus on completing their work for the day which improves profitability in a business.
All the software/tools that you need for the training would be shared with you during the training as and when you need it.
You can watch the videos and take quizzes & tests on any device including mobile. However, for assignments and practice, use of desktop or laptop is required.
To do this training, you would need a computer with a minimum 1 GB ram and Windows 8 or later (64 bit).
There are no prerequisites for this training as it is of beginner level. Everything that you need to know about Business Communication Skills would be taught to you from scratch.
You can choose your preferred batch date while signing up for the training program and start accordingly.
As this is a purely online training program, you can choose to learn at any time of the day and for as much time as you want. We will recommend a pace to be followed throughout the program, but the actual timings and learning hours are in your hands.
From your batch start date, you will have access to training's content (videos, quizzes, tests, assignments, projects etc.) in the platform for 4 weeks with-in which you should be able to complete your training.
As this is a purely online training program, you can choose to spend as much time as you want per day and the more time you spend, sooner you would be able to complete the training. However, on an average, spending 1-2 hours per day should be sufficient for you to complete the training in 4 weeks. Some students also choose to devote more time on the weekends in case they are not able to give time on the weekdays.
Don't worry! If for some reason, you are not able to complete the training in 4 weeks; we would extend your access to the platform for sufficient duration (maximum upto another 4 weeks) so that you can complete it.
Having 4 weeks access ensures you have a deadline to work with and are able to complete the training. It also helps you beat procrastination and maintain continuity in your studies which is why Internshala Trainings students have some of the best training completion rates in the industry.
If you have completed the training, you would be able to download the training content and have lifetime access to it for future reference.
Yes, you would be able to download the training content and have lifetime access to it for future reference.
  • You will receive free access to Placement Preparation Training on the platform which covers resume writing, cover letter writing, how to search and apply for internships and jobs on Internshala, and interview preparation. This training comes with a lifetime access meaning you can use it later also if you are not applying for internships or jobs right now.
  • Access to curated internships & jobs related to the training - after completing the training, you would receive a list of handpicked internships or jobs every week that you can apply to as per your preference.
  • If you are a top performer, a badge of achievement will be added to your Internshala resume and shown to the employers when you apply to internships or jobs on Internshala.
When you score >= 90% in the final test, you will be a top performer and you will get highlighted in your internship and job applications.
While many of our students have found their desired internships or jobs after completing their training, Internshala Trainings does not guarantee an internship or job. However, if you study sincerely (including doing exercises, assignments, and projects) and make good use of our placement assistance feature, it will become easier for you to get a placement using the skills learned in the training.
More than 100,000 companies use Internshala to hire interns and employees and hence they will recognise a certificate from Internshala when they see one on your resume. However, please note that more than the certificate, companies hire candidates based on their skills and their performance in the interview so we hope you do a good job of learning the skill in the training and preparing for the interview using our placement assistance feature.
You could try making the payment from a different card or account (of a friend or family). Otherwise, you can follow the instructions on how to make an offline payment here.
Just let us know your registered email id along with the screenshot of the payment receipt or transaction history. You can submit your request using the using the "Need further assistance?" section. Once verified, the additional amount you paid will be refunded.
The amount deducted will come back to your account within 7-10 working days. This is the normal duration your bank will take to credit the amount back into your account.
At times, there may be a slight delay in your payment reflecting on your Internshala Trainings dashboard. However, if your payment is not reflecting even after 30 minutes, please let us know your registered email id along with the screenshot of the payment receipt or transaction history. You can submit your request using the using the "Need further assistance?" section. Once verified, we will update your payment status from the backend.
No, you will be only getting a soft copy of the certificate which you can download and print out if required.
Certificate Placement Syllabus Assignments Teachers Reviews